High-performance computers have grown increasingly complex over the past few decades, creating a high barrier to entry for many researchers. The RCC scientific computing group provides one-on-one consulting, training, and technical user support in the areas of scripting, code porting, optimization, parallelization, and more. Users interested in specialized support or consultation should consult the RCC team page to see when a computational scientist who specializes in their field is available for an appointment.

User support is available by e-mail, over the phone at 773.795.2667, in our walk-in-laboratory in the Regenstein Library between 9am to 5pm, Monday through Friday, or by filling out the form below.  You may also consult RCC's online User Guide.

The RCC Walk-in Lab is located in Suite 216 on the second floor of the Regenstein Library. The space was opened to the public at the beginning of 2014 to offer in-person consultation and support to researchers. The lab has two Linux workstations available for researcher use that provide direct access to RCC software, storage, and compute nodes. Working from these machines is similar to working directly on the Midway high-performance cluster, but without the need to use remote-access tools.

RCC also provides visualization consulting to users who want to explore and present their research graphically. Check out the visualization page and contact us to find out more.

If the needs of your project or group exceeds what can reasonably be provided by basic user support, you may benefit from the Consultant Partnership Program.